New offer International orders (including Canada will be credited back $5 for each mill ordered off the shipping charges. Example: If you order three mills you will be given a $15 credit to your credit card after ordering. The more you order the cheaper the shipping cost per mill will be. Testimonials We have sold thousands of the Model 2000 to satisfied customers. Here are just some of their comments. 1) 2-9-05 The BEST pepper mill in the world, as far as I am concerned....I even gave some away as Christmas presents. Personally, I have 1 mill for pepper, 1 for rock salt ( I hate regular table salt ! ) and 1 for a coarse gourmet mix. Many thanks for such a great product! Sincerely JoAnn Cadiente 2) 3-8-05 Hi, I am a fan of your peppermill and want to send one to my brother. Catherine T. Piazza 3) 3-24-05 Hi Jim, I hope the Housewares Show was a huge success for you! You have an awesome product! I would like to order 2 of your peppermills. Lynn Porter 4) 3-31-05 Dear Mr. Friden - As you may recall, I purchased a "sample" from you at the Show for I was also an exhibitor. I want to tell you we love the mill - even better than our "Touch of Pepper" Mill that cost us much more! If you want a testimonial, I will gladly help you. Thanks again for the Mill Regards, Alan Braun 5) 4-24-05 Hi Jim, Julius gave a mill to my husband, Kyle for Christmas. The family joke is how many peppermills Kyle has purchased and collected in search of the perfect one. Now that Kyle has yours the search is over! Thank you so much for developing such a sturdy mill with a long lasting battery. Thank You, Mary Rose Monney 6) 4-28-05 Jim - Could you please send me two more M-2000 peppermills. I purchased 6 last fall. My family loves them and I want to give one to my 85 year old mother. She still loves to cook! Thanks, Lynn Wilen 7) 6-7-05 Hi there! I was wondering if your all black model, the one the same size as the silver one, is available yet? Please let me know!! I have been very happy with the one I have and can't wait to get the black one!! Thanks, Kerry Russell 8) 6-13-05 Jim, Yes, I love my new mill! I use it almost every meal. I really like coarsely ground pepper and, of course, my wife likes it fine-the adjustable ring at the bottom makes it easy. Great invention! Dwight Van Meter 9) 6-14 Hello Jim, First off I want to thank you for your speedy reply. It's a pleasure doing business with people like you. You seem to understand that customer satisfaction is still very important; a concept that seems to have been lost in this corporate society. once again, thank you very much! If the opportunity arises, I will recommend you highly. Geno B.(satisfied customer) 10) 6-25-05 Good Morning, We recently saw your product at the NRA show in Chicago and were very impressed with it. We are looking to have it sent to us in Kamloops, British Columbia, Canada. Thank you, Michael Brunke 11) 6-26-05 Jim, Just a quick note to tell you that I love your pepper mill! It just arrived and after charging it, used it for everything. Now I want 2 more. It’s fabulous. Thanks so much. Florence Purnell 12) 8-17-05 I live near Sun Valley Idaho and am a hair dresser by trade but I love to cook. My husband and I went to a dinner place in Bellevue Idaho and the waitress used the peppermill supreme to grind pepper on my dinner salad, your grinder is awesome. I do think I would buy more if it came in colors like red for instance. I did buy one from the restaurant. Sincerely Debi Sanders 13) 10-10-05 I see that I failed to thank you for your prompt reply. Our Peppermill is working fine after the recharge. We bought one for our son last year when I first made contact with you. My wife suggested that we buy one at Christmas this year for our daughter who also likes fresh ground pepper. I think it is a great idea and we will order another one from you soon. Dell Burkett 14) 10-16-05 Guess what -My friends love the peppermill so much they want to buy more for gifts. Alan Braun 15) 11-05-05 We've had your wonderful product for about 4 months now and it's used a lot daily! It is perfect, flawless! The battery lasted about 3 months which was very impressive. We love it so much, we bought several for this coming Christmas. My brother is a fresh ground pepper fanatic, he's going to be in HEAVEN! We'd found it on a different site and it only came in the soft gray. Now that we've seen this site, we'll be ordering more, in various colors! If you are wondering about this grinder... wonder NO MORE!! I've had at least 12 manual grinders over the years, went with fresh ground Tellicherry back in 1990. This grinder is GREAT! Everyone that's used it wants one. It works perfectly and has several grind settings. Royal and Kathy 16) 11-09-05 I received one of your Peppermills last year for Christmas. Since then I believe I could have sold several on every occassion people come over for dinner. What a great invention. Thanks, Jerry Lane 17) 12-02-05 Jim, Shipment received.Design, features and package design all meet or exceed my expectations.Great product and outstanding customer service. Earl Gordon 18) 12-06-05 Jim, Finally, a mill that actually grinds pepper - even the largest peppercorns.Great piece of equipment. Respectfully submitted, Richard Schump 19) 12-30-05 Jim, Thanks for your help. Love your product. Cheers Tim 20) 1-16-06 Jim, Not only am I happy with the mills, but everybody I gave them to love them. Looks like I've started something. I personally use two myself and may get a couple more. So far, between me and my girlfriend, we bought 6! Best regards, Lavaughn 21) 2-2-06 Jim, Awesome!!! Thank you so very much!! It's been a pleasureable experience with you!! In the future I'll be sure to purchase these mills thru you!! They make terrific gifts!!They make terrific gifts!, Sonja 22) 7-16-06 HelloJim.. I logged on to write you and let you know I received the pepper mills when I returned yesterday. I plugged them in... charged them, and gave them to my wife this afternoon... and we used them at dinner tonight. My wife loves them... after all, she found a white one up in Fredricksburg, TX and liked the design... so she was thrilled that I found them in both the metalic and black. One is for seasalt, the other pepper. I didn't realize until I read the packaging that you are the designer of this mill. Congratulations for the success that I hope it is bringing to you. As a self-employed person (I produce and direct videos for corporations)... I'm impressed that you personally took care of this, and I appreciate the communication and customer service that you supplied. Thank you, Don Hancock 23) 7-17-06 Jim Was out of town the black pepper mill came. We have it charging right now, but did try it out. WE are going to love this very much. Thank you, Laura Bobak 24) 7-18-06 Hi Jim I recently received my PepperMill Supreme 2000. It is very easy to use and barely requires any pressure to operate so it is ideal for both use in cooking or at the table. The adjustment wheel produces the desired result for anything that it grinds. This will certainly make a perfect gift too. I don't know how I got along without it! Thank you, Harriot Grossbart 25) 8-6-06 Hey Jim Sounds like your product is really taking off. I can tell you I love mine. Don't know how I ever got along without them. I'll be ordering more when I see you. Rob Alexander 26) 9-2-06 Jim-- The grinder arrived yesterday (Friday); I charged it overnight and started using it today. It works great. I had an electric mill before, but it kept getting jammed. Not so with the new one. Thanks again for your personal attention to this matter. All the best, Gerard 27) 9-5-06 Hi Jim I just wanted to say how much i love your electric Pepper mill. I love pepper so at the touch of a button i get all the fresh pepper i need in seconds. My kids laugh at me when i use it because every time I use it i verbally tell them how much I love it and they say, "You say that everytime you use it dad". Thank you, Ken Tanner 28) 9-12-06 Hi! I just wanted to pass on more "Congrats" (When I first received and used your pepper mills, I spoke with you on the phone to congratulate you for a well-designed product) to you for a GREAT product! It's very rare these days to own a product that works as advertised! AND your's does IN SPADES! I wouldn't hesitate for a nanosecond to recommend your product to anyone that needed a high-quality pepper mill! As an electrical engineer myself, I really appreciate a product that works like it's supposed to! This is my 20th year working on the Int'l. Space Station program.......I went to work on it in 1986 when the "Space Station Freedom" (the name then given it then by Pres. Reagan) program began and consider this job to be "the assignment of a lifetime"! IF they ever need a pepper mill up there, your's would be the one I would promote. I'll say it again: "Great product"! Regards, Bill Drevo, Jr. Int'l. Space Station Team Member 29) 9-19-06 Got the pepper mill today Jim. Killer stuff! I'm both impressed (and it takes a lot to impress me) and very pleased. I doubt I'll have any problems and I've only tried it acouple of times but first impression is GREAT PRODUCT! Thanks, George 30)12-05-06 Thanks Jim, Just got the Pepper Grinder Love it. I ordered another one for a friend. Gregory J. Berndt 31)12-10-06 dear Sir, I received the Peppermill a week ago. After charging up the battery, the amazing machine just work perfectly. Thanks for the product. My meals would never be the same again. regards mohd noor a aziz 32)12-11-06 Hi: I purchased this "best peppermill ever" last year. I love it. Madelyn 33)12-15-07 thank you for the best pepper grinder ever my hubsand loves it.and it doesn't cost alot. i will be back thanks jim it also works great he loves thelight jennifer ledingham 34)12-18-06 Thanks Jim, I have tried this and it is perfect. Quite unique design…you have thought of everything. Thanks for the help and we will enjoy our new mill with great enthusiasm. Thanks and enjoy a great holiday. Barry Levenson 35)12-29-06 If I was from Chicago I'd say - Da Best. If I was from Cape Cod I'd say - Finest Kind. But I'm from Baltimore. I say - The Best Bang for the Buck. One of only a few products that I have found over the last several years that is so well thought out and works as promised. I was also pleasantly surprised to find that my mill was fully charged when I took it out of the box. Now that's what I call thoughtful customer service. It's noisier than I expected. I like that too. Good luck Jim. Bob Agran 36)1-1-07 Jim, I have to give credit where credit is due. The pepper mill is great! The rate at which it feeds pepper is tremendously satisfying to one who has toiled with lame ones for years. The ease of the one-handed operation is not only convenient but quite sanitary as advertised. I hope it lasts...............Have you had anyone use it industrially at all? Great invention. Thanks, Bill Pellechia Ft. Myers, Fl 37) 1-16-07 Hey I love my two grinders! I sent a letter to Williams-Sonoma telling them they should carry your product. Vince 38) 1-30-07 You are right. It is the best pepper mill in the world! Thanks, Kathy 39)2-18-07 Hello Jim, I just wanted to drop you a note to thank you so much for the new grinder I received in yesterday's mail. Talk about a company with wonderful customer service - you are all the best. If I could ever provide a testimonial letter for your product and your service I would be more than happy to do so. Again my thanks for the service and the wonderful product - I sure love fresh ground pepper. Maureen Stephenson 40) 2-26-07 Hi Jim, I wold be interested to know what the minimum requirements are to purchase wholesale. I'd like to give them as gifts and I'd also be interested in selling them at local fairs. In my opinion, this truly is THE BEST peppermill in the world and I have been searching for many years. Thanks, Vicki Z. Shipley 41) 3-1-07 Hi, just wanted to let you know how happy I was to find your company thru an internet search. My husband had purchased one of your grinders thru a cooking catalog some months ago. When my daughter and her husband came for Christmas she fell in love with it as much as we had and when I emailed her the link, chose the same color as we had!!! Wish I had known before there were more color choices. May just have to get another of these for spices, salt, etc. Love your product. Have not found one like it since, like the recharagble option and the light is great. Sue Mayer 42) 3-2-07 Hi- We have your wonderful pepper grinder and absolutely love it! We have given it as a gift to others many times. We purchase them at Conissiur Coffee in Redwood City, Ca. Thanks so much. Sharon Purcell 43) 4-2-07 Jim, What great news!! You have saved the "spice in my life". Since I lost my charger to mymill, I have had to go to a friend who has the same unit, and charge mygrinder. What a bummer. I also have a malady of the inner ear where Itry to avoid cooking at all with salt. Therefore the fabulously groundpepper adds all the zip to our salads, steaks, etc. I am literally lostwithout it. I am so glad to find the web site as I will order units formy friends and children. Martha Whitehead Longview, Texas I hope to get it ASAP as I have 16 guests coming for Easter---a lot of cooking will be going on in my house. Thanks a Million! 44) 4-24-07 OWNER / MAN'GR I KNOW MOST PEOPLE ONLY SEND EMAIL OR CALL TO COMPLAIN BUT I AM IN BUSINESS AS WELL & I FEEL GOOD WHEN CUSTOMERS ARE HAPPY. I WANTED TO THANK YOU FOR PROMPT SERVICE & A GREAT PRODUCT. YOUR PEPPER GRINDERS ARE THE FINEST & EASIEST TO USE. I WILL RECOMMEND YOUR COMPANY ALWAYS. A HAPPY & LONGTIME CUSTOMER...... THANK YOU ROB LEWIS CONTRACT CARPET & TILE INC KISSIMMEE,FL 45)5-3-07 Thanks for the response. I tried the pepper mill. Excellent!!! It works as your website suggested. Thanks again, Dave 46)5-30-07 First I would like to say how much I appreciate your company producing such a quality product. I have owned numerous grinders over the years and none preformed with the ease and versatility as yours do. Thank you, for a quality product! Unfortunately one of the two units I received is defective. Immediately after charging, it grinds peppercorns much slower than the salt grinder. And continues to slow down over the course of approx. a weeks worth of use, almost as if laboring to start grinding. Note, these are only in use during dinner prep and occasionally at the table, so usage is minimal at best. The salt grinder runs flawlessly. I have recharged the pepper grinder several times and have yet to charge the salt grinder beyond the initial charge. I believe I may have a bad battery pack. Would you please send me another (Black) grinder to replace this one. I will return the defective unit upon receiving the replacement. Let me know if payment for the replacement unit is necessary. I would like to receive one first since I have thrown all my other grinders away. Do you make smaller versions for the dining table? I purchased these in February 2007. Thank you, John Horton 47) 6-11-07 Hi Jim, Just wanted you to know how happy we are with our new peppermill. It works great. Thanks again for your prompt service in mailing the two peppermills to us. Thanks again, Doyle and Judy Frazier 48) 7-10-07 I just ordered my second peppermill, 5 days after receiving the first! My husband loves the new peppermill, especially the light underneath. I love the large capacity, the strong motor, and the fact that it'srecharagable - no batteries to end up in the landfill!! And the base that catches all of the pepper that would otherwise fall out on the countertop.Take my advice, if you're ordering, go ahead and order two - you'll love them, and save yourself five bucks in the process !! I wish I had!> Shellie Gianotti 49) 8-16-07 Jim, We received our new peppermill today. We used right away. It Works so well for me and my wife that we ordered two more as gifts for our kids. I do have one question. When it arrived it was already charged and it had pepper in it. Therefore, I did not charge it for the 48 hours as I did in our earlier ones. Is it ok just to use it until it needs recharging, as I presume? Tom Murphy 50) 8-27-07 Jim, After receiving and trying my pepper mill I LOVE IT. I showed some friends and they may purchase one also, nice product. Ken from Buffalo 51) 9-4-07 I love my pepper mill. It is easy for me To handle as I have arthritis in my hand Thus making them weak. I cannot use a Pepper grinder and I was besides myself As pepper is a condiment that I use in Almost everything I cook I will send you out the check tomorrow And thank you so very much for the quick Response. Janice 52) 10-18-07 Hello Jim, Thank you for responding so quickly to my email. I appreciate your caring customer support. Thank you very much. Sincerely, Shirley Victor 53) 10-21-07 Jim Received the unit and it works like a charm. It's awesome. We'll be sure to tell others. My best, Bob 54) 11-4-07 I would provide a testimonial but it would involve comparisons with other mills I've used and owned and that would be unfair. The fact is, your mills are in a league of their own and superior to everything else on the market. I use large quantities of fresh ground pepper on nearly everything I eat and cook. In a few seconds I can have the same amount of pepper on my food that used to take two or three minutes with a manual grinder. In my cuisine pepper is not a spice, it's a food group. Thank you, Don Marvin 55) 10-16-07 Jim I just wanted to let you know that this mill is the best one I have ever used! Thanks for inventing the best mill on the market, I know I have tried most of them. Richard Long     56) 11-29-07 Hi Jim, I received my mill a couple weeks ago and it's grinding the salt just fine. Thanks for your great customer service. Don Marvin 57) 12-9-07 Jim, You are wonderful. My other two I used (one for salt and one for pepper) have worked perfectly for 3 years. I love them. Sami Cameron 58) 12-11-07 Becky & Brian Valdez gifted me one of your peppermills for Christmas last year – I love it!! I wanted to order a couple for gifts, however, I see most models are currently not available. I guess I will have to wait to order another time. I am interested in the wood grain model, so if by chance there are any available, please let me know. Thank you for your time and Happy Holidays!! Sincerely, Laurie Gardner 59) 12-20-07 Hello Jim, First let me tell you that we have enjoyed our Peppermill Supreme for over a year now and love it! It works consistently, holds charges for long periods, and ease of use is “Supreme”! You have created the perfect tool for us. Thank you. The proof is that you are sold out, good for you. I want to continue ordering these from you and this coming year I want to send this to my clients. Do you have quantity pricing and if so how many do I have to order? Even if there is no price break for quantities, I will still order them as needed through the year. Happy Holidays Jim and thanks for providing me with YOUR input on the status of my order. Barry Levenson 60) 12-21-07 Thanks Jim, You are a true professional and I could not be happier that it shipped. Thank you and have a great Holiday. I will be contacting you in late January to discuss these quantity purchases from you. Thanks for making a great product and for being a conscientious businessman. You are terrific! Kindest regards, Barry 61) 12-26-07 We have two of your mills. The chrome one that I got for Christmas last year we use for sea salt. We use it several times a day and have never had any problems. In fact, I've only had to recharge the battery once or twice in a year. My wife and I gave each other a red one this year. We use it for pepper. I enjoyed reading on your web page about the health benefits of freshly ground spices. We bake our own breads, muffins, cookies, etc using freshly milled whole wheat flower. We like to use freshly ground sea salt. We also use a lot of flax seed in our baked goods. I have lost the owners manual for the pepper mill that I received for Christmas. I could not find one on your web page. Can you email one to me? Thanks. Skipper Devore 62) 12-28-07 Hi Jim, All is well with the peppermill, chrome color, I needed to apply a little more force with the turning, and then it opened. I've only had to fill it one other time, and did not have the problem then. Like it a lot, and talked my employer who carries them in her store "LaBelle Cuisine" fine cookware, to take one home herself. Haven't heard any feedback since it's probably charging up right now. Thanks for getting back, it's nice to know you can touch base with a live person now and again. Check out our website-cooksite.com. Best wishes for a very Happy New Year! Carole Larson 63) 1-17-07 Jim - Thanks for your quick response, but I just found the charger that came with it! Love the mill - Steve 64) 2-13-07 Jim This is Bob again. Received the peppermills and they work great!I want to thank you guys so much for the outstanding customer support that your business provided to me in a time of need. There are a lot of business out there that could use your high standards Also thank you for the salt and pepper grinders, way ahead of schedule, but I did not see an invoice in the box? Thank you again Jim Bob 65) 2-25-08 That's what I'm talking about...that truly IS the best peppermill ever, I just used it. Thanks for the prompt service. Doug Fuchs 66) 3-1-08 Jim, I wondered if it will grind salt. I had forgotten the grinder was ceramic - of course it will grind salt! This order is for two more. I know you're sold out, (little wonder), so send them when you get them. I've had my wood grain mill for over a year and just recharged it! Amazing! I just can't imagine life without this thing - so I'm buying two more for salt and spice. You're selling these way too cheap, Jim! What a bargain! Absolutely wonderful grinder! Jim Clary 67) 3-30-08 Received my replacement peppermill yesterday and it is working just great. Thanks for the wonderful customer service!! Much appreciated. Happy customer, Jeff Dingman 68) 4-17-08 Thanks, Jim.  You have a wonderful product and obviously understand customer service. Dave 69) 4-29-08 we love the peppermills--in fact, EVERYONE who uses ours wants one.  we are nothing but plesed with them and we think they are a good value for the money, and I am always a fan of free shipping!! Beverly OBrien 70) 5-8-08 This peppermill is the best by far.  The convenience ofbeing able to leave the unit off the charger is a great feature which is not available on other models. Also, it last a long time off the base. I have two, use on for pepper and one for seasalt. They are used every day.  I would highly recommend this product. Also, the customer service is fantastic. Accounts Payable 71) 5-8-08 Both peppermills you replace are still working perfectly-----we love them! Thanks, again, Cathy 72) 5-13-08 Hi, Just a quick note to let you know that my mills have arrived safe and sound.  They are brilliant! Just a thought, you might want to include an adaptor when sending to Australia as our power outlets are different to yours. Thank you for being such a pleasure to deal with, kind regards, Franca 73) 5-20-08 Okay, I used the wood grain mill. I am not crazy about the wood grain color but I do love the pepper mill…..it is by far the best I have ever used. Tim Banta 74) 5-20-08 Thank you - I have one that I ordered from you a while back and I love it - can't wait to get the new one!! Carla S. Jones 75) 5-20-08 Special Notes=Hi Jim, I love your product. I am sending these two as more gifts. Before I am through my entire family will have your great Peppermill. I enjoy doing business with you and hope all is going well with you. Since I am ordering two is the 5% discousnt going to be applied? Also, it says that if you order two or more you pay for the shipping, is that accurate...and will these be applied when you process this? Just checking. Is there any way this can be shipped out early next week (or even this week) so I get this before June 3? Again, my sincere thanks to you, and I thank you every night when I sit down. I have bad wrists and can barely hold things now, but I am able to use your fantastic Peppermill, and thank you each and every time it is used. Good one Jim,have a great holiday and again, many thanks, Barry Levenson 76)  5-24-08 all is well, must have been something in how I had plugged in adapter. Thanks for the respones. Love the peppermill Carole Martin 77) 5-25-08 To Peppermills representatives,  We have one of your silver pepper grinder & loved it, but we do not have the chargers.  Would it be possible to order the charger itself? Thank you so much and Aloha! Vien Schwinn 78) 6-4-08 Thank you so much for your great service.  I am giving these out as gifts this weekend and am sure there will be more to follow. I just wanted to tell you how much I enjoy the experience of doing business with you.  Thank you for your professionalism and for making a truly enjoyable product. Kindest regards, Barry Levenson CEO and Founder Clear FX LLC 79) 6-7-08 Hi Pepper Grind Crew, I am impressed with the speedy service. Ordered yesterday and in my hand today. Dr. Jerry Miller Vancouver, WA 80) 6-9-08 Dear Jim, Thank you for your quick reply and information about the wonderful warranty.  I really appreciate your policy. There is nothing like dealing with a small biz and  getting such good  and honest service.  My husband and I also had a small business.  It was fun to amaze the public with instant help. Susie Woeltjen 81) 6-16-08 We have looked for a couple of years for decent salt and pepper mills. Our search has ended with the purchase of your products. What superb quality and appearance. Les & Lynn Locklear Gulfport, Ms. 82)  6-23-08 Hi Jim, Yeaaaaaaaaaaaaaaaa! I could just kiss your feet! Thank you so very much for responding so quickly. I will put a check in the mail. Again, thank you for your help in 'healing' my wonderful Pepper Mill. Lonieta 83) 6-29-08 Hello, I just wanted to let you know how much I like the peppermill. I was given one as a gift by my cousin, Charlie Farruggia, and I love it. I use it every day in my work as the winery chef at St.Supery winery in the Napa Valley. Great product! Thanks. Ron 84) 7-5-08 Jim, I almost forgot to thank you for the new mill. So Thank you. My friends and family love the others we sent. Good job. Bill 85) 7-17-08 Jim, Thank you so much!  I really appreciate you looking into this so quickly and responding.  You have a great product (who I tell everyone about because I think the peppermills are awesome) and you provide excellent customer service, which says so much! Thanks again! Jessica 86) 7-18-08 Jim, Just wanted to let you know that the other mill you sent me is working great. I really appreciate the fact that you stood behind your product by sending me another unit. I am definitely a satisfied customer andpromise to pass information about your mill on to anyone that asks "where did you get that thing"? Thanks again. Tim 87) 7-21-08 Dear Mr. Friden This is number 5 & 6 pepper mills we have bought. We love them. We want you to know that these mills are the best thing since sliced bread. My husband and I both have severe carpal tunnel disease and find it too hard to use conventional mills. Thanks for such a great product at an affordable price. Thankfully & Sincerely Deb Klos 88)8-08-08 Thanks Jim, I already own one mill and it's been a welcome addition to my kitchen. The two mills I would order will end up in Carmichael eventually as presents. John Prichard 89)8-17-08 Jim, That is really standing behind your product. I will send it in. We liked your mill so much that I had already ordered a new one...so if you fix the old one we'll give the new one to our daughter! Thanks again...this is really above and beyond...I fully expected to hear that you didn't service them.... Dave McNichol 90)8-21-08 Jim, We received the replacement pepper mill today.  Thank you very much for your outstanding customer service! Sincerely, Ken Sproul 91)9-02-08 Believe me, I've told them all to order them from you! So here's the story - I was visiting a friend in Saratoga and noticed her electric mills, and I thought, "yeah, that's too much, I can grind with my own strength." After a weekend there, even my kids told me, "you must get one of those". So I visited one of my all time favorite sites (cooksillustrated.com) and saw that they loved your product, so I ordered two of them sight unseen (one for pepper, one for salt). It was totally worth it. When it arrived, my staff thought I was such a dork for opening up the boxes and running around the office showing off my new toys. (They just don't understand!) Now when people come over, they BEG to use them. John D. Guerrini 92)9-05-08 Hi Jim – we received the Salt/Pepper set today that I just ordered this week.  THANK YOU for such quick service.  We are, in fact, preparing for Christmas already and these pieces are a gift set for friends.  Because of that, they will not actually be used or tested until January.  Is this OK, in case there are any problems with either of them?  Just to reassure you, I looked them over and they are in perfect shipping condition. Thanks for your help and we hope to order one or two more within the next month or so. Take care – Beth Johnson, Apache Junction, AZ 93) 9-25-08 Love,Love, Love my pepper mill, can't imagine being without it...I ordered 3 back in August..received them already. Cecelia Borchers 94) 9-29-08 Thank you!  Mark and I absolutely LOVE the S&P set and just bought some for Christmas gifts.  Great job in developing these!!!!! Sincerely, Kathy Cochran 95) 10-06-08 Hi: I just wanted you to know that I own one of your peppermills and have given one away as a gift to my youngest son.  This current order is for two additional peppermills, both gifts.  Obviously, I'm very pleased with your product.  My biggest challenge is not over-doing it as pressing and holding the button down is FUN!! I tried to put a testimonial on your website but could not discover how to do that.  Thus, I decided to email you with it instead. Thanks Again, Jo Granch 96)10-08-08 Thank you, Jim - really great product - with the design, easy to handle, and operate - the reason we went for your product over local stuff is the capacity of salt/pepper, and the fact that it does not come apart in the middle as do the other designs. We looked at those designs, and could not see them lasting, as the whole unit has to be "broken in half" to refill. Thank you again With best regards Jorge and Margarita 97)10-20-08 Howdy, I have the salt & pepper set (silver and black), but during my last move I've lost the chargers. Can I buy just the chargers? I just ordered your new wood Salt & Pepper set with the new light...looks pretty cool. I'm probably going to give one of these sets as a present. Bottom line, I love my S&P set, the ability to use fresh condiments, and the small to large settings...great to cook with. Regards, Jim Humble 98)10-22-08 Hi, Just wanted to tell you that I love the design of your peppermill.  My husband bought one for my birthday.  I like it so much I just ordered one for my daughter’s birthday. Trudy Brule’ 99)10-31-08 Jim, I really appreciate your help and for sending me a replacement battery for my peppermill. Your peppermil is the greatest and now mine runs like new! Your customer service and product support is second to none. It was a pleasure dealing with somebody who really cares about his product and business and not someone just out to maximize profit. I'll recommend your peppermill to all. Thanks again, Doug Fuller 100)11-3-08 Jim, I wanted to THANK YOU for the new Peppermill that I received last Friday. I was pleasantly surprised that you sent me a new one! Love those Peppermills! THANKS! Mary Ann Smith 101)11-3-08 Hi Jim, The Pepper mill arrived safe n sound. I know my neice is going to love it. Thanks, DeJay 102) 11-14-08 I received the pepper mill about a week ago. Prior to purchase I had tried several other mils. None of them put out any decent quantities without expending inordinate time. The mill from your company is the best i have ever seen or used. In a few seconds there is ample pepper for any meal. Also it moves from fine to coarse with a simple adjustment. If anyone is considering the purchase but a bit concerned about spending $40 for a pepper mill, they will know they have made smart purchase within a few minutes of use. I highly recommend this mill for anyone wanting a high quality high production pepper mill. Richard Smith, South Carolina 102) 11-19-08 Thanks so much for the quick reply. I will check back next week! LOVE your product. Helen 103) 12-3-08 Hi there, Just an FYI that I received the mill today and it is fabulous! Thank you so much for the great communication and the quick shipping, but most of all, thank you for an excellent product! Sincerely, Cynthia/Florida 104) 12-4-08 Good morning Jim, I received the peppermill yesterday and it matched to one of the others. Yeah! I have boxed up the remaining peppermill, contacted UPS for a pickup tomorrow and it's on the way back to you. Thank you for going  the extra mile for me. That is what customer service is all about! I will be sharing with others about your mills. Thank you again. Have a blessed Christmas season.  Merry Christmas! Linda 105) 12-12-08 Dear Sir, We just purchased the pepper mill supreme model 2000 and it is the best grinder we have ever tried.  We purchased an English grinder from Williams Sonoma and  it did not compare to yours.  We also own a "touch of pepper" grinder  that cost $120.00 and it grinds about one-fourth as much pepper as your machine. We are extremely pleased with our purchase and we have ordered six more of your pepper mill supreme. Many Thanks 106) 12-26-08 Just wanted you to know that the peppermills arrived in time for Christmas and were a great hit...thanks so much. Helen Eversberg 107) 1-12-09 Hi,I just love my mills..I use black for pepper and red for salt as it goes with my decor. I love the fact that THEY ARE RECHARGEABLE, and one charge lasts FOREVER (6-9 MONTHS) The store I purchase them from said they can no longer get them?? Could you email when the red is in stock again?? I need another set of the same colors for the new home we just built on Grand Lake in Oklahoma but I cant bare to swipe them from my other home. Wish you even had more colors.I think clear for pepper might be cool and definitely a antiqued oil rubbed bronze finish. Thanks for a great product. Donna Graves 109) 1-14-09 Thank you Jim for your quick response to my question. I can wait till you get more in stock as I am impressed with your product. Raymond Fuller 110) 1-15-09 you know, Jim you are really nice and I thank you for all of the help you have been since I "joined the pepper mill fan club" sami 111) 1-16-09 Jim, Received my pepper mill and it's working fine now. Just wanted to thank you for you excellent customer service. I will certainly recommend your product! Thanks! Mary 112) 1-16-09 i have just tried my new mills and wow a much tastier meal i am having,i ordered the mills and had them sent to my friends home in the USA as i live in the UK my family likes them and if they want the mills i will only order from you and collect them in the states. John 113) 1-22-09 Jim:I just received my two repaired pepper mills. Thank you very much for the excellent service. If you need anyone to rave about your service----or the joy of using those neat pepper mills, I'm your man. Thanks again.George 114) 2-9-09 Hello, I want you to know how much my husband and I LOVE, LOVE, LOVE your mills.  We have 5, (3 at home and 2 at our cottage and have given several as gifts to family).  We couldn't live without them when we were at the cottage.  We have sea salt, pepper and dried minced garlic.  The garlic is used more than the salt and pepper. Sincerely, Deborah Klos 115) 1-12-09 Hi,I just love my mills..I use black for pepper and red for salt as it goes with my decor. I love the fact that THEY ARE RECHARGEABLE, and one charge lasts FOREVER (6-9 MONTHS) The store I purchase them from said they can no longer get them?? Could you email when the red is in stock again?? I need another set of the same colors for the new home we just built on Grand Lake in Oklahoma but I cant bare to swipe them from my other home. Wish you even had more colors.I think clear for pepper might be cool and definitly a antiqued oil rubbed bronze finish. Thanks for a great product. Donna Graves 116) 1-14-09 Thank you Jim for your quick response to my question. I can wait till you get more in stock as I am impressed with your product. Raymond Fuller 117) 1-15-09 you know, Jim you are really nice and I thank you for all of the help you have been since I "joined the peppermill fan club" sami 118) 1-16-09 Jim, Received my peppermill and it's working fine now. Just wanted to thank you for you excellent customer sevice. I will certainly recommend your product! Thanks! Mary 119) 1-16-09 i have just tried my new mills and wow a much tastier meal i am having,i orderd the mills and had them sent to my friends home in the USA as i live in the UK my family likes them and if they want the mills i will only order from you and collect them in the states. John Rowlands 120) 1-22-09 Jim: I just received my two repaired peppermills. Thank you very much for the excellent service. If you need anyone to rave about your service----or the joy of using those neat peppermills, I'm you man. Thanks again. George 121) 2-5-09 Not sure how long I have had my 2000 peppermill.I absolutely love it. Yesterday it stopped grinding. So I plugged it in, nothing. My instruction paper said make sure the green light is on. My does not come on. Is there anything I can do, this is the best peppermill I have ever own.Thanks William B Ward 122) 4-19-09 Hello and thank you! I received a PepperMill Supreme, wood grain, for Christmas. Loved it so much I ordered the Chrome duo set so I'd have one for salt and for pepper. I sent the wood grain to my mom who suffers from arthritis but loves to cook. I have arthritis as does my mom and the mills have made life in our kitchens so much easier. We are in love with our mills. I charged mine on Christmas and am still running on the first charge. I wanted to say Thank You for such a great product. Happily grinding- Pixie Lent 123) 4-23-09 Dear People, I love my rechargeable pepper mill but I have misplaced the cord that allows me to recharge it.Can I order a replacement? PLEASE??? Thank you in advance for such an excellent product that I haven't had to recharge it since I bought it back in November and that's how I mispalced the recharging cord, Rosemaria (very satisfied customer) Schneiderman 124) 5-17-09 We saw and purchased one of your mills in a store in Savannah, GA. We have really enjoyed it, and couldn't be more pleased with how well it works!Our only problem is that after the initial charge we lost the charger, and now have an attractive but unusable mill.Is there any way we can purchase just the charger alone without buying a whole new mill? Bob Belote 125) 5-29-09 Jim, FYI...I just saw a repeat of "Cook's Country" on PBS. the segment were your pm is tested is called "Autumn Suppers" and in fact it blew all the others away. I don't remember but I think it produced 2t. of pepper in 30sec or something like that and the closest was about 1/2 t. I may have the numbers wrong but it was a dramatic difference. Maybe you should contact them about a retrial? Ps. Love my peppermill! My friends just contacted me after I sent them one and they are reordering. take care, Kandi 126) 6-10-9 Hello, We recently purchased the Supreme 2000 Salt and Pepper duo. Filling is easy and is not like any other peppermill I've owned. It has an original design incorporating a handy rotating base with fill hole. The mill is on the large side and looks good on the kitchen counter and it sits nicely in an attractive docking plate. My previous electric peppermill was purchased at a local shopping mall and used 4 AA batteries. It lasted 3 months then I threw it out. I then decided to find the best possible peppermill money could buy and after doing some research on the internet I decided to go with the Supreme Model 2000 from Peppermills.com. It feels good in the hands when grinding with the power button positioned at the top of the mill. It grinds effectively for both fine and larger grinds. I would have preferred an even finer grind at the lowest setting but hey you can't have it all. Also, I received my 5% discount as mentioned on the website. Congrats on a great product and it was a pleasure doing business with you. Pierre & Suzanne 127) 6-1-09 We have been using the pepper mill for some time now and love it. However, the charger and the peppermill have become separated from one another. Could you please help me identify the charger to be used with with the peppermill from the many other charges I have for other rechargeable appliances. At worst, where can i pick up another charger if I can't find the original one? Thank you. Bert Linder 128) 7-2-09 Jim, Thought you'd like to know...the pepper mill I ordered for my friend was such a hit that they ordered 2 for their son's for Father's day. THEY loved them so much they are now saying they will order for their in-laws! Such a great product. I also wrote Cook's Illustrated AGAIN and told them to reconsider another test and this time mention your name. We'll see. Kandi 129) 7-6-09 Hello, I have your satin nickel peppermill and LOVE it!!  Can you please advise how to clean the charger contacts?  My peppermill will not charge bacause the base and the contacts have become non-responsive.  Thank you and thanks for making the MOST AMAZING peppermill on the market! Best Regards, Lynn Stetson 130) 7-7-09 Jim - Good Morning. We received the repaired Peppermill, thank you very much. We have sent off the payment for $10 today with our gratitude. As always we appreciate your design and enjoy it every single day.One other item of note, perhaps for your marketing of this great product and tool, and I would attach my name to this anytime...I have arthritis in my hands, which makes simple movements for me a struggle; and further my wife has a rare disease, Scleroderma, which causes the capillaries in her finger tips to contract and it is very painful. We use salt sparingly but like to use pepper, and this allows us to use it pain free. It has been a true miracle product for us. As a by product my partner also has arthritic problems and we gave them one also and they enjoy it as well every day.So you have created something that is quite easy to use when encumbered with hand and finger issues.That is one principle reason why we are your big fans. Again, our thanks and take care, Barry 131) 7-8-09 Hi Jim, Thanks for getting back to me. Thanks for helping me out on this.  I love your product, and customer service. Blessings, marti Dechiara 132) 7-11-09 I received my new model 2000 yesterday, and I would like to share my initial impressions.  The multiple grind heads produce an amazing amount of ground pepper with a brief touch of the button.  I'm going to have to be careful with this - my wife is not as big a pepper fan as I am.  The hopper holds mass quantities of peppercorns and fills easily.  This seems to be a well thought out product.  Kudos to you. Nels Johnsrud Manitowoc WI 133) 7-14-09 Thank you so much...we LOVE our grinders!!!! Carol Manefee 134) 7-15-09 Good evening:  I was given one of your electric pepper mills about 5 years ago as a gift, and it quickly became the most used cooking tool in my kitchen.  To say I use it at least a dozen times a day would not be an exaggeration. I recently dropped mine and broke it.  At the moment, my husband has got it taped together for me until I can fine another.  Do you distribute this product in Ontario Canada, to facilitate ordering a new one? Your comments would be appreciated. Lynne 135)7-22-09 Hi Jim, Thanks for repairing my pepper grinder....it works better than when I first purchased it.  Thank you for your excellent customer service. Sincerely, Marti Dechiara 136) 9-10-09   Hi Jim,   I called about a "moaning" sound in my peppermill a week ago or so.  You suggested I use it for a while and see what I think.  I decided to use it and use it some more.  I have come to the conclusion that the crushing/grinding mechanism in the peppermill just makes that kind of sound when it is working because the peppermill puts out more pepper faster than any mill I have ever tried.  There is no way I will return this because it is operating perfectly.  I even double checked by putting the peppercorns in the salt "peppermill" that I purchased from you at the same time as my "pepper" peppermill and it makes the same exact crushing and grinding noises.  Then I realized that it was not  moaning or groaning--it was just WORKING and WORKING GREAT!!!  So I purchased a third "coriander" peppermill; this time I got a red one for my coriander seeds.  These units are strikingly sexy, extremely well built, do exactly what you want and they are rechargeable and they light up the field where the grounds are coming out.  Even comes with a matching counter-top holder.  I did not realize that with really good peppercorns and see salt (which I also purchased from Peppermills Supreme) just how good food can taste.  Everything I cook now for my 92-year-old mom has deeper and richer flavor.  Yes, it is more flavorful as if your taste buds have been sleeping or long dormant and were re-awakened.  It feels like I have "rediscovered" Salt and Pepper all over again.  Thanks for all your great efoort and wonderful product. Mike J         137)9-10-09 Dear Jim – It has been a couple of years & we still love the Pepper mills we have purchased from you I have another order request for (6) Mills again as follows: (3) Wood, (1) each – Red, Black & Silver Chrome (which I believe is now called Satin Nickel) I assume pricing has remained the same as the retail on your site is the same as it was in 2007. I will call you again with my Credit Card # as I hate to send over as an email that is unsecured. Thanks again as I continue to boast to all about your great Pepper mills. Regards, Alan J. Braun         138) 9-19-09 Thank you so much...  your customer service is impressive.... Jayne E. Furlong 139) 9-21-09 I have used battery operated peppermills for 15 years now.  The first one  was a Mr. Pepper with a light.  Then I wore that one out and bought several  and wore them all out too.  When I did an online search I found Peppermills and ordered the salt and pepper set.  To my surprise they showed up at my door 2 days later.  They are excellent quality and rechargeable, which I have already had to do to the pepper mill. I love the wide area that the spice is broadcast and I love having the light again.   I thank you for the excellent service.  Hopefully I will be able to order a couple of them for Christmas gifts.  Sincerely,     140)9-21-09 Dear Jim, I just love your web site - esp. the health benefits page/woman's issues.  Thanks so much! It is the favorite in our house and we are lost without it.  What a great invention! Best, Liz Linda Ruggles      141)10-06-09 Jim, this is Lois Aurelio, 714 J.J. Dr., Panama City, FL.  I received the 2 mills yesterday, they are working just fine & I want to thank u for the good service. I really enjoy using the mill & everyone I gave them to use them all the time. Lois Aurelio 142) 11-12-09 Jim, Thank you so much for the quick reply.  I just love  mine and the young couple I wish to send this to are aspiring chefs.  I brought it to the beach and they just loved it; they were cooking for 25!! I will indeed order. Linda 143) 11-24-09 Hello, I received a gift of the salt and pepper set but I have lost the chargers. What are the specifications so that I can purchase one from an electronic store? Thank you, L Jaffe PS I love them!!   144) 12-04-09 Dear Jim, I am again happily using my red pepper mill which you replaced after the first one blew up.  I had a luncheon yesterday and amazed and delighted my friends with the pepper mill--several of them immediately said they needed your contact information to order gifts.  So if you get a slew of orders from the Wichita area, don't be surprised. Marilyn Kirby     145)12-12-09    I purchased your red pepper mill.  Love the mill but can't find my charger.  Can you please tell me how to go about purchasing a replacement. Thanks, Teresa Seabaugh   146)12-14-09 Hello I have one of your pepper mills and love it.  We have had a lot of different kinds over the years and this one has been, by far, the best.     Thanks,     Kathe Matthews 147) 12-19-09    Hi,    1st of all I'd like to say a HUGE THANK YOU, I received the Salt & Pepper set from you last week & I can now say that I've found the Ultimate grinders, They are excellent  :-) 2nd I tried out the recipe for the steak sauce that came with & was very impressed, but I stupidly shredded the recipe by mistake  :-(     Would it be possible to email me the recipe please? Thank you once again. Kind Regards,  Blue McMorris      148)12-23-09 Thank you so much for the reply---the peppermill is really great. Yes  -  thank you very much  -  my children loved their pepper mills that we gave them for Christmas.  They were so envious of "Dad's Pepper " that I  bought him originally. Virginia Drew      150)12-31-09   Jim The peppermill will be in the mail next Monday 1/04/10 with a copy of this e/mail.    Enclosed is my check for $15 along with our peppermill which needs a new battery and the charging pin re-installed - I included the charger and base just in case you wanted to check these?? We always use the correct charger (mine is 4.5 v - 200 milliamps) as I put a dymo label on each charger we have stating what it is for - makes life uncomplicated as we must have 5 - 6  of those things around!!   Thanks for the great service!!!     Roger Markle    151)1-03-10 Hi there, First of all a very Good New Year to you all!  My S&P set arrived safely here in Inverness, Scotland on 24th December 2009 and haven't stopped using them since! One down side though - had to pay £13.50 V.A.T. and £11.30 postal charges totalling £24.80, before the handling company would release them.  Definitely items to go in my Will !! Many thanks, Hazel 152)1-07-10  After tinkering with the mill, it is now working just fine.  Thanks for your quick reply and I am enjoying the mill and recommending it to my friends.   153) 1-08-09     Wow, Jim, you respond quickly!  Too bad more businesses couldn't do the same.  I looked at the charger that came with the mill and it is DC4.5V 200mA.I'll be packing up my baby tomorrow and shipping it off to you knowing that you'll be giving it new life!  How exciting. Thanks so much for doing this.    We have another one of your mills that we use for salt and think these are terrific.    My partner has arthritis so she cannot use a manual turning pepper mill. Your push button model, with light, was the answer for us. We try to be environmentally conscious and chose the rechargeable battery model rather than disposable batteries model where the batteries would end up in the landfill. Keep thinking up good ideas like this! Michele    154) 1-09-10 Good Morning Peter and Shirley: After I charged it for 12 hrs. last night, I finally got to try your present, the Peppermill. I tried those very hard and colourful peppercorns and it worked fine for coarse  and fine. I tried it on fennel and caraway seed. Fennel did excellent, but caraway seeds still came out on fine. The aroma of both filled the house. That is really great for the senses. I tried the mill on whole cloves, even that came out perfect. I am very impressed with this present and I want to thank you. In  case you should tell Jim Friden about my experiences, say: to enclose a little brush, something like they have with electric shavers would be perfect, just to get the little leftovers from the inside of the hole. I put the machine on coarse and any leftover seeds would come out, but the walls of the mill still had dusty traces. I am happy with that peppermill and it looks lovely. Thanks again.    Love MOM       155)1-11-10 Dear people,  I have lost my power cord for my pepper mill.  How can I get a new one. Thank you. cookie P.S.  I love my pepper mill and I can't wait to use it again 156)1-13-09 Hi Jim, Thanks for the output information. I have been extremely happy with the purchase. The Model 2000 far exceeds my expectations. Thanks Again Stephen     157) 1-14-10 Thanks Jim, Much appreciated. Your mills rock man, they just freaking rock! I just had a question come to mind though....  I was using my mill to grind a fairly large amount of spices for a beer last weekend and ran out of juice. Is it cool to run the mill while plugged in to the charger? Brandon 158) 1-15-10 We returned home after being away since the first of the month, and our salt peppermill was here. This morning, my husband cooked breakfast and I heard him say “wow, it sure is nice to have our Pepper mill back”. We love our set.  Our son-in-law is a graduate from Johnson Wells and he had really enjoyed the set we gave them some time ago.  He is a real stickler for fresh ground seasonings. Hope you had a wonderful Christmas and a Happy New Year. Thanks again. The Lowes 159) 1-15-10 Dear Jim We received the transformer and it works perfectly. My wife, who uses the pepper mill a lot, expresses her gratitude for the transformer and for the pepper mill which she finds fabulous. Thanks again for your kind attention. Myron Bielak 160)1-15-10 Hi I tried switching chargers and it still only lasted a couple of days. I will ship it tomorrow. Even with this problem, these are still the best grinders I've ever seen. Thanks Jim 161)1-18-10 Awesome policy, Jim. Thanks for your quick response! Lisa 162) 1-20-10 Hi Jim Thanks it should be delivered today.   On a personal note; the Mills I purchased from you last year which were sent to Munich are AS ADVERTISED.  I don't know how I got along without them. Best Regards, Louis 163) 2-1-10 Aloha from Eureka   I received one of your pepperMills (model 2000) for Christmas and it's fantastic to say the least. We had a nasty Earthquake over here awhile back.. long story short.. a lot of my electronic stuff ended up on the floor in a pile. Can you tell me the voltage / milliamps / (positive center?) of the charger. i have several transformers that fit but not sure which one is the correct unit. Great product I have recommended to everyone I know. Thanks Tom 164) 2-4-10 JIM-I JUST RECEIVED MY PEPPERMILL BACK AFTER YOUR TECHNICIAN'S PERFORMED MAINTENANCE ON IT (I.E., BATTERY REPLACEMENT). IT WORKS JUST AS GOOD AS NEW, MAYBE EVEN BETTER. THAT'S NOT BAD CONSIDERING I'VE OWNED IT FOR OVER SIX YEARS AND USE IT ALMOST EVERYDAY. THANKS FOR THE TIMELY, ECONOMICAL AND PROFESSIONAL SERVICE. IT'S GREAT TO DO BUSINESS WITH A COMPANY THAT CARES & BACKS THEIR PRODUCT 100%. THANKS, DAVID J MORRISON 165) 2-4-10 Jim As per our telephone conversation this past week I've attached a check for $15.00 for the maintenance on my peppermill. Thank you again for the great customer service. In my sixty-six years I've only seen a few companies who really back their product with exemplary service. You've shown me you're willing to go that extra step for the customer. Please feel free to use this letter for any type of endorsement for your product. Your peppermills are great! Sincerely David J. Morrison 166) 2-5-10 I received my first peppermill from you 2 days ago and it is amazing. I am purchasing the second unit for sea salt and the third unit for a gift. I realize you are out of stock on the silver unit I ordered until the end of the month. You can ship everything together when you get the silver units back in stock. Thanks for the great product. Bryan

PepperMills Supreme
P.O.Box 646
7015 Quail Run Rd.
Fort Jones, Ca. 96032
Web: www.peppermills.com
Telephone: 530-468-4243
Email: mills@sisqtel.net

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